POLICIES

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Shipping

Free worldwide shipping on all orders. We fulfil and ship via using print facilities located in USA, UK, Latvia, Spain and Australia. This means we can offer free worldwide shipping with no crazy import fees! All orders are fulfilled and shipped via our global fulfilment network.

Order placed → Printed within 2–5 days → Shipped with tracking → Delivered to your door

Some orders may show split shipping profiles due to product availability. This is normal.

* Production time: typically 2–5 business days
* Delivery time: 10 - 15 day average. Varies by destination (shown at checkout)
* Tracking: provided for all orders once shipped
* Shipping costs: calculated at checkout based on location and method

We are not responsible for delays caused by carriers, customs processing, or peak seasonal demand.

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Order Changes & Cancellations

Orders can only be changed or cancelled within 24 hours of purchase.

After 24 hours, orders enter production and cannot be modified.

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Returns & Refunds

🇪🇺 EU Customers

If you are located in the EU, you are entitled to a 14-day right of withdrawal under EU law.

* You may request a return within 14 days of receiving your order
* Refunds are issued after items are returned and inspected
* Return shipping costs may apply unless item is faulty

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🇺🇸 USA & International Customers

Outside the EU, including the USA:

* Refunds are only issued for damaged, defective, or misprinted items
* Claims must be made within 14 days of receiving goods with photo evidence
* Change-of-mind or sizing refunds are not provided

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Customs, Duties & Taxes

All international orders may be subject to import duties, taxes, or customs fees depending on your country’s regulations.

* These fees are not included in product or shipping prices
* They are paid by the customer upon delivery
* We are not responsible for customs delays or additional charges

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Contact

We are available 24/7 via:

* Online chat on our website
* Instagram: @adelaandniki
* Email: contact@adelaandniki.com