FAQ’s
Customer service
Any questions can be emailed to us at Staff@Ladieslovevandals.com or answered directly using our online chat bot available 24 hours a day.
Return Policy
– All sales are final.
– Returns/exchanges are only accepted for damaged or faulty items within 30 days of delivery.
– Contact Support@ladieslovevandals.com before sending anything back. Do not return items to the warehouse, as this will void any refund or exchange.
Shipping Policy
– We ship worldwide using print-on-demand fulfilment centres located closest to you.
– Estimated delivery: 10–15 business days (may vary during holidays).
Please double check your shipping information. We are not responsible for lost items, missed deliveries or mistakes in address lines.
Our Fulfilment Centres
Depending on your delivery address, our items will ship from the closest fulfilment centre to you.
Our EU fulfilment centres are located in :
- Birmingham, UK
- Riga, Latvia
-Barcelona, Spain
Our US side fulfilment centres are located in :
- Toronto, Canada
- Los Angeles, USA
- Charlotte, USA
- Dallas, USA
- Tijuana, Mexico
We do NOT ship to the following countries:
Afghanistan, Bhutan, Chad, Laos, Libya Mongolia, Papua New Guinea, Samoa, Solomon Islands, South Sudan, Timor-Leste, Turkmenistan, Yemen, Crimea, Luhansk, and Donetsk regions in Ukraine, Russia, Belarus, Ecuador, Cuba, Iran, Syria and North Korea